Effective Date: 25/07/2025
Who We Are
Our website address is: https://www.ansteyvets.com.
We are Anstey Vets, an independent veterinary practice registered to M. M. Leggett, based at 2–4 Latimer Street, Anstey, Leicestershire, LE7 7AW.
Contact Forms
When you submit information through the contact form on our website, we collect the data you provide (such as your name, email address, and message content), along with your IP address and browser user agent string to help with spam detection and security.
Submissions are processed securely and your data is only used to respond to your enquiry and is not shared with third parties without your consent.
Comments
When visitors leave comments on the site (if enabled), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymised string (a hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible publicly in the context of your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from such images.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience, so you don’t have to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set up several cookies to save your login information and screen display preferences. Login cookies last for two days; screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies will be removed.
If you edit or publish an article, a cookie will be saved in your browser. It contains no personal data and only indicates the post ID of the article. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content behaves in the same way as if the visitor had visited the other website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including if you are logged into that site.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Otherwise, we do not share your data with third parties unless required by law or for the purpose of delivering services (e.g. website hosting).
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to allow follow-up comments to be approved automatically.
For users that register on our website (if applicable), we store the personal information they provide in their profile. All users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments or submitted a contact form, you may request an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To make a request, please contact us at: [Insert practice email address].
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Our website is hosted on UK-based WP Engine servers, ensuring your data is processed and stored within the UK, in accordance with the UK General Data Protection Regulation (UK GDPR).